Frequently Asked Questions
What are the qualifications for a Sidekick to join your staff?
Each Sidekick who is brought onto our team must demonstrate that he or she has a passion for serving others and should understand that this is an opportunity for a rewarding experience. They must be able to demonstrate reliability, accountability, patience and trustworthiness to join our team.To become a Sidekick, one must:
- Have related experience
- Go through an interview process
- Undergo a background check
- Have references checked
- Have completed CPR\First Aid training (We can provide this)
- Receive training from our supervisors
- Have or is pursuing a degree in the humanities and/or an ample amount of related experience
How do you match up a Sidekick with my son or daughter?
A Sidekick would be matched with your son or daughter based upon level of past experience, interests, personality, location, availability and any allergies (i.e. dog or cat).
What say do I have, as a parent, in the choice of a Sidekick?
Parent’s input is extremely important. We focus on what your needs are and tailor our program to provide the best experience for your individual as possible. Parent’s feedback is vital in our efforts to best provide support. Our goal is 100% satisfaction for our Superheroes and their families.
What types of special needs and unique challenges do you service?
We provide services for all types of unique needs including, but not limited to Autism Spectrum Disorder, Down Syndrome, Physically Handicapped, Behavior Disorders, Anxiety and ADHD.
What activities can you do?
We understand that everyone’s needs and interests are different. Our services are tailored to fit each individual’s unique needs. The goal of our program is to provide an experience that is safe, engaging and fulfilling. An experience that will increase social skills, self-dependency, confidence and overall happiness.Our Sidekicks:
- Assure your individual’s safety and well-being
- Offer companionship and encouragement
- Participate in games, activities, arts and crafts
- Engage in recreational activities that are available in the community
- Assist with daily living skills
- Can provide supervision when parents need to tend to personal or professional needs
- Will be role model figures
- Will engage in meaningful conversation
Can the Sidekick go out in the community with my individual?
Transportation can be discussed upon meeting. However, one could always meet with a Sidekick at a location in the community. Examples of recreational activities that our Sidekicks can participate in are movies, restaurants, shopping malls, zoos, aquariums, libraries, parks, places of worship, trips to the grocery store, and entertainment events (sports, plays, carnivals, festivals, etc.)
How do I get started with Sidekicks?To request a Sidekick, fill out our intake application here or give our office a call. Our Intake team will reach out within 12-24 hours to discuss services options that best fit your needs. A meeting time will then be arranged to learn more about your individual’s needs, interests and personality, so that we can best match with an appropriate Sidekick. A Sidekick will then be selected, prepared and introduced to your individual. We are here to support however we can and hope to provide the most rewarding support experience possible.
When can I have Sidekick spend time with my son or daughter?
Mornings, afternoons, evenings, weekends, overnight stays or vacation stays.
Is there a new Sidekick for every session?
No, we like to set a Superhero up with one, two or sometimes three Sidekicks.
Is there a time limit per session?
Our minimum for each session is one and a half hours.
What happens if Sidekick is unable to continue spending time with our son or daughter?
If we need to arrange for a new Sidekick, he or she would be prepared by our supervisor and our former Sidekick.
On occasion, schedule changes necessitate a change in staffing. Our goal is to provide you a valuable, engaging and meaningful experience at all times and with all staff members.
Are there any funding options?Funding can be attained for our DDD, DCF and ABA services. Follow the link below for more information on funding as per the appropriate service that fits your needs. Helpful Links for Parents, Click here.
- DDD (Individuals 21 and Over)
- DCF Individual Support Services (21 and Under)
- ABA Therapy (21 and Under) – Link to Sidekicks ABA Therapy Services
How does billing work?
Our intake and intro session are at no cost to you. Invoices are sent every Sunday online for families paying privately.
What happens if I need to change the schedule?
Upon starting with Sidekicks, you will be introduced to our scheduling coordinator who will work on getting your schedule together a month in advance. One can always reschedule with their Sidekick directly or call our office. We encourage a week in advanced notice of any changes to your schedule.